Legal Notice

In compliance with General Data Protection Regulation ( (UE) 2016/679), you are hereby informed that the owner of the domain http://www.abaco-digital.es is Abaco Digital, S.L., located in Méndez Núñez Street, 31, 3º Derecha, C.P. 50003 Zaragoza, Spain. Our European VAT Number is: ES B50746643. You can reach us at this e-mail: abaco@abaco-digital.com . You are also informed that the purpose of this website is to provide information and about our products and services and sell VR specialised hardware.

Personal data protection

Prices

All marked prices on our product list are expressed in EUROS and DO NOT include VAT. As a general rule 21% VAT will apply to Spanish customers. Companies belonging to the EU will be exempt from VAT. To be exempt from VAT you should provide a valid VAT number on the order form.

Forms of Payment

-Paypal

Founded in 1998, PayPal, an eBay Company, enables any individual or business with an email address to securely, easily and quickly send and receive payments online. PayPal’s service builds on the existing financial infrastructure of bank accounts and credit cards and utilizes the world’s most advanced proprietary fraud prevention systems to create a safe, global, real-time payment solution.

-Credit/Debit Card

-Money Transfer

Money transfer will go to our Bank account in BANCO SANTANDER. IBAN NO: ES 62 0049 5855 89 2594207711 , SWIFT CODE: BSCHESMM

Security

The website uses information security techniques generally accepted in the industry, such as firewalls, access control procedures and cryptographic mechanisms, all of them in order to prevent unauthorized access to data. To achieve these purposes, the user/client accepts that the provider may obtain data for the purpose of the corresponding authentication of access controls.
The complete purchase process carried out in this web site is transmitted through secure communication protocol (HTTPS://) so that no third party has access to the information transmitted electronically.

Shipping Options and Delivery

All orders made before 15.00h CET time, will be dispatched by the relevant transport company on the same day, providing they are in stock. Orders will only be dispatched on working days (Monday to Friday). Orders will not be dispatched at weekends or on national or local festive days.

Abaco Digital S.L. reserves the right to change the delivery method and transport company regardless of what is stated on this page and given that the changes would not in any way be detrimental to our customers.

Notes:

• We are unable to accept a shipment to a PO BOX address.
• Bank transfer orders will not be dispatched until the transaction has been verified.

International Shipping costs and delivery times (except Spain, Portugal & Andorra):

The exact shipping cost will be calculated according to the total weight and volume of your order. Shipping costs can be consulted in your shopping cart, before confirming your order when you proceed to checkout.

The shipping costs do not include any possible extra payments, which may be added, such as taxes or customs duties and which may be charged Cash On Delivery.

Consult the following chart for approximate delivery times:

• France 2-5 working days
• Germany, Belgium, Italy, Luxembourg, Holland 4-6 working days
• Austria, Ireland, Denmark, Sweden, Slovakia, Hungary, Poland, UK, Czech Republic 5-7 working days
• Bulgaria, Slovenia, Greece, Latvia, Lithuania, Norway, Rumania, Switzerland, Turkey 5-7 working days
• Finland, Estonia 6-7 working days

Spain:Mainland Spain and Balearic Islands:

Once the order has been dispatched from our warehouse, delivery times are 48 hours for mainland Spain and 48 – 72 hours for the Balearic Islands.

Guarantee

Abaco Digital customers will benefit from the manufacturer’s guarantee on the gear and the cameras.

Defects or imperfections due to the incorrect use or manipulation of goods, as well as the wear and tear produced by the normal use of a product, are not included in this guarantee.

Our customer service department is always willing to help you and solve any possible problem. Contact us at abaco@abaco-digital.com or (+34) 976 29 79 80.

Return Policy

We will accept items if returned by the original buyer NO LATER than 14 days from date of receipt by buyer (7 days for selected items as noted in item description). We will refund the original amount paid, less a restocking fee of up to 10%, the amount shipping and handling at the time of purchase. Items received from the original buyer in like new condition after 14 days (7 days for selected items as noted in item description) of buyer receipt but no later than 30 days will be charged a 25% restocking fee. Returns must include all materials as shipped, with no scratches or obvious marks, and buyer is solely responsible for shipping and handling fees incurred in returning any product. Items received as stated above will be refunded to the original buyer in an amount equal to the original item cost (less shipping and handling). Items missing from shipment will be deducted from the refund (applicable amount determined by us). Items that show signs of use will be charged 25%-100% restocking fee depending on amount of wear shown. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). ABSOLUTELY NO RETURNS ACCEPTED AFTER 30 DAYS.

International customes are liable to pay VAT, GST, and other fees applied to incoming parcel. If parcel is returned for refusal of delivery, no one home to sign (multiple attempts are made), ignored, changed your mind about purchase, cannot afford to pay fees, or any other reason, many times we incur additonal charges to have package shipped back.Please note that he cost to return is equal to the cost to send. So if you paid $50 in shipping we pay a total $100 ($50+$50) if item is returned. These added fees would be subtracted from the cost of actual items.

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes Paypal/ The bank for our refund request (5 to 10 business days). For international orders we are not responsible for exchange rate differences between the time you buy to the time money is refunded.

If you need to return an item please contact us at abaco@abaco-digital.com

Revisions, amendments or modifications of the terms and conditions of this policy may be made at any time for any reason or no reason in our sole discretion, with any such revision, amendment or modification being effective as of the date posted on this website.

Industrial and Intelectual Property